Privacy Policy

Effective Date: May 13, 2025

TruFarms LLC is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. This policy applies to all users and visitors of our website.

1. Information We Collect

Information You Provide

  • Full Name (required)
  • Email Address (required)
  • Phone Number (optional)
  • Company Name (optional)
  • “How Did You Hear About Us?” (optional)
  • Message Content (freeform)

Automatically Collected Information

Technical and usage data (e.g., browser type, device type, pages visited, time on site) collected via Google Firebase Analytics.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To respond to inquiries and contact you upon request
  • To evaluate business opportunities or partnerships
  • To improve website design and functionality (based on Firebase usage data)
  • To detect and prevent security incidents and ensure site stability

We do not sell or share your personal information with third parties for marketing or advertising purposes.

3. Data Handling and Third-Party Services

Resend: We use Resend to manage contact form submissions and email communications. Resend serves as a data processor on our behalf and adheres to current data security practices.

Firebase (Google Analytics): Firebase collects anonymous usage data such as IP address, browser type, and interaction with website features to help us understand user behavior.

Both providers have their own privacy policies and follow industry-standard security protocols.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. After that period, we securely delete or anonymize the data.

5. Legal and Regulatory Compliance

As a licensed cannabis business, TruFarms may be subject to regulatory oversight. We will comply with any lawful obligations to disclose data when required by a legal authority or court order. We do not disclose customer or visitor data unless legally required to do so.

6. Data Security

We implement industry-standard technical and organizational measures to secure your personal information. While we strive to protect your data, no method of internet transmission is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights and Choices

You may request to:

  • Access, correct, or delete your personal information
  • Opt out of future email communications
  • Withdraw consent to data processing where applicable

To make a request, please contact us at CustomerService@trufarms.net or use our website’s contact form.

8. Children’s Privacy

This website is intended for business use only and is not directed to individuals under 21 years of age. We do not knowingly collect personal data from children.

9. Updates to This Policy

We may revise this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage users to review this policy regularly.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact:

TruFarms LLC
Rochester, MN
📧 CustomerService@trufarms.net
📞 (919) 423-1506